This resources section is a one-stop destination for information on many of the tips, trainings, suggestions and recommendations to improve your business communications skills.
Whether you are a native English speaker looking to improve your executive communication skills or you are a non-native English speaker looking to improve your business English, the information in this section is designed to help you.
If you don’t see what you are looking for you can always contact us and let us know what you need.
Take Charge of Your Communication:
Five ‘How Tos’ series for High-Performance Business Executives
Effective business communication depends on having productive relationships with employees, colleagues, and clients. Easy to say, harder to do! Because building healthy relationships requires skill — and self-awareness. This "how-to" series (download them all) will help you focus on the five key issues most executives struggle with:
How To Motivate People
Most leaders want to motivate people, but only some succeed. Often it’s because they link inspiration to achievement. Successful leaders I’ve coached focus on understanding people, rather than relying on their own accomplishments to inspire.
How To Have Awkward Conversations
Awkward conversations are a given in the business world. Who hasn’t had to critique someone’s performance - or been critiqued? Who hasn’t said something in the workplace that they later regret? Who hasn’t felt passed over for a promotion, or been in the position of denying someone else advancement? But, the goal is to reduce the awkwardness, not eliminate it. Here are some tips for reaching that goal:
How To Be Your Own Editor
The secret to good writing is good editing. Dashing off the first draft of a report, an email, a novel is not necessarily the hard part! The challenge is to communicate clearly. In the past, I’ve written books and benefited from having a good editor. But in the business world, an editor is a luxury we often don’t have. Becoming your own editor may seem daunting, but you can make it quite manageable. Here’s how.
How To Speak So People Listen
A powerful speaker can literally change the course of a listener’s life or career. Yet, public speaking is one f many people’s top fears. It’s easy to assume that charismatic speakers are fearless and extroverted. But that’s not necessarily the case. Here are 3 tips strong speakers use to ensure people listen.
How To Manage Your Message
As a leader, what you say and how you say it can have a big impact. Leaders embody values and the “brand”, and are expected to consistently reflect those key elements. In order to manage your message, first you have to truly understand it. Then, follow with these 3 tips.
COMMUNICATIONS COACHING FOR EXECUTIVES
Dr. Sandra Folk coaches executives and senior personnel to ensure they master the art and the skill of communicating with clarity and confidence. She guides them with a customized course of action to successfully achieve their written and oral presentation goals.
“Sandra is a great coach. She has helped to make my communication more powerful, effective, and focused on my audience. Her weekly feedback was always presented in a positive way which helped motivate me to improve. I would definitely recommend her to other business professionals looking to enhance their communication skills.”
“The Language Lab allowed me to develop my writing skills for the meeting minute writing I do as part of my work. The time spent completing [the program] was little in comparison to the knowledge and skills I gained. The extra hints provided by the Lab to assist you with your writing were extremely valuable.”
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Get a head start on refining your communication skills!
Download my free eBook: Communicate with Clarity - A quick guide for high performing executives.