We all have moments when someone uses a term we don’t understand. Maybe it’s an unfamiliar word. Maybe it’s new jargon we haven’t heard yet, or a pop culture reference we don’t get. Whatever the case, if everyone else seems to get it, it might make you feel like an outsider.
The situation I just described is even more likely to happen in a business meeting if your first language isn’t English. But there’s nothing wrong with not knowing a phrase or a word. There’s only something wrong if you hide the fact that you don’t understand. Pretending to understand something can lead to real embarrassment if it becomes obvious that you’re faking it.
The important thing is to expand your knowledge. You need to grasp both the formal and informal language used in your workplace. So, here’s what I suggest you do if you come across a term or word you don’t understand.
Ask Questions
For example, someone in a meeting says, “We need to start humaning.” You have no idea what they’re talking about. You might then ask. “I’m not familiar with humaning. Could you explain?” Chances are that person will be happy to do so — if they are able to. In 2020, the word “humaning” became well known because of a marketing campaign that used the word. But it also confused a lot of people. So, if you ask the question regarding what it means, you may find you’re not alone in not knowing. Other people in the meeting may be in the same boat. (And if you don’t know what being “in the same boat” means, ask me!)
Use Shorthand
Suppose you really aren’t comfortable asking a full question. One helpful thing about the English language is how it uses short words to stand in for full questions. For example, if someone says, “We need to go hyperlocal,” and you don’t know what “hyperlocal” means, you could just say, “Excuse me? Hyperlocal?” Or “Hyperlocal? Pardon?” If you put a question in your voice, a native English speaker will understand you want more of an explanation.
Take Notes
Note down new or confusing phrases and words. Later, look them up. There are many lists of business jargon and common English expressions online. And remember this. Every language and every occupation has its own jargon and colloquial, everyday phrases. No one is born knowing all these things. The fact that English is not your first language means your business colleagues are likely to be understanding.
Schedule a 30 Minute Complimentary Meeting to meet Sandra via phone or video. Find out if you both are a good fit to work together. Come to the call with your questions and what business communications challenges you’d like to get help with.